Call us at: 08-4000 6121

Weekdays 9-17 
Weekends 9-12

Welcome to DSS Hälsa. You can contact us on phone number: 08 – 4000 61 21, on weekdays 9 am -17 pm and 9 am -12 pm on weekends. If you need advice when our healthcare department is closed we refer you to 1177.

If you want to get in touch with us for emergency crisis support you can contact us on phone number: 08 -4000 61 21 all hours of the day.

If you are abroad you can contact us on phone number; + 46 8 4000 61 21.


MyDSS – Here you can find information about your insurance, on going claim or if you want to report a new claim


Practical info

Acute crisis assistance

Should you need acute psychological crisis counseling we are on call 24/7. Call our Health Team on phone number 08-4000 6121. If you call outside business hours, you will be redirected to our acute crisis hotline.

Wait time

There may be wait time on the phone when many people call in simultaneously. This is typically in the mornings/mid-mornings and at the beginning of the week. You can always enter your phone number in our intelligent phone system. It ensures that you hold your priority in the phone queue and will be called up shortly after, without having to wait on the phone.

Recording of calls

All telephone contact with the Health Team is recorded, both incoming and outgoing calls. These recordings are used for documentation and educational purposes. Recordings are deleted continuously and stored for a maximum of 6 months.

Contact our Health Team

Health Team

Contact our Health Team if you have any health-related questions. All weekdays from 9-17 and weekends from 9-12


Telephone switchboard : 08-4000 6121


Contact our Sales Team

Sales Team

Our Sales Team is avaliable for questions regarding our insurance products


Telephone switchboard08-4000 6122


Contact our Customer Service Team

Customer Service Team

Contact our Customer Service Team if you have any questions about the insurance such as termination, policies, prices and insurance agreements. All weekdays from 9-16


Telephone switchboard : 08-4000 6122


Contact our Finance and Accounting Team

Finance and Accounting Team

Contact the finance & invoicing team with questions regarding invoices, receipts and own expenses. Open every weekday 9:00 to 16:00. If you as an insured have received an approved outlay granted and paid for your visit to a care provider yourself, you can easily log in to My DSS, and upload your / receipts and documents.

For care providers, read our invoice requirements. It is important that these are followed for a fast and safe processing.


See more!

Telephone switchboard: 08-4000 6121


Contact our HR and Communications Team

HR and Communications Team

Kontakt HR og Kommunikation

Kontakt vores HR og Kommunikation

Telephone switchboard08-4000 6121


Contact our Data Protection Team

Data Protection Team

For questions about data protection or your rights under the GDPR, please contact our data protection team.


Contact our DPO

Contact our DPO

Contact our DPO

You have the opportunity to contact our DPO (data protection adviser) at the law firm Bech Bruun. Contact Bech Bruun every weekday between 9-16. For requests that contain confidential or sensitive information, we refer to this secure messaging feature here


Maja Korshin

For press-related questions, contact our Press Officer.